Complaint
Foreign
Account lock and has not refunded my money
May 24, 22:22
14
I made an income of $50 in circus and managed to earn $73... When I asked for the withdrawal of said funds, it was not made and it still has not been made, in addition, the account has been blocked and I have written more than 10 emails and I have not received any response...
Amount:
73
$
Administrator's comment
We have no response from the user.
Comment
14
Complaints manager
0
Good afternoon. Do you have any news?
0
Okay thank you very much I will keep you informed
0
Good afternoon I wrote to you again but as always you have not answered me in any of the ways
Complaints manager
abengibrene
0
Good afternoon. You should contact them to solve your problem, as Circus users have been migrated to Tonybet. The contact email is
[email protected]
. Inform us with what they respond to you.
Complaints manager
abengibrene
0
Good afternoon. We have passed the complaint to Circus. Let us know when you have news.
Complaints manager
0
Good afternoon. Do you have any news?
0
I have tried to contact them in various ways but I send email and other questionnaires and they do not answer any of them... Because of this I don't know whether to report them or lose my money... I don't know if it's worth getting into lawsuits
Complaints manager
abengibrene
0
Good afternoon. Be patient and insist. Inform us of the news.
Complaints manager
0
Good afternoon. What day did you request the withdrawal and what day was the account blocked?
Complaints manager
0
Good afternoon. It is a common procedure during the verification process. What day did you request the withdrawal? Were you asked for documents for verification?
Antxon P
0
No documents to me pidieron..de i was blocked overnight and there is no way to get in contacto...no they answer via question or via email
Complaints manager
abengibrene
0
Good afternoon. What day did you request the withdrawal and what day was the account blocked?
Antxon P
0
I applied for it on April 22 and on April 26 when I went to write in the bookmaker's email I saw that they wouldn't let me in and that they had blocked me
Complaints manager
abengibrene
0
Good afternoon. In that case, ask them the reason for the blockage. If it is for the withdrawal, ask them what documents they need to verify the account,