Complaint
Foreign
Jhunior Anthony Sanchez Perez
March 22, 22:42
3
The company refuses to proceed with the verification of my documentation and rejects the statement provided to me by my bank as a valid verification mechanism. While this is happening, he threatens to block my account and steal my money.
Amount:
1069
$
Administrator's comment
We have no response from the user.
Comment
3
0
I'm in the same situation, they answer the mail every 2 weeks, they ask you the same thing over and over again, of course, you don't have an agent who cares about your situation and since they don't read the previous emails so they have me 3 months ago, they are brazen scammer thieves, I put money, I won and now I can't get it out, SCAMMERS.
Complaints manager
0
Good afternoon. Do you have any news?
Complaints manager
0
Good afternoon. In that case, ask them what documents and in what format they need them to verify the account.